Showing posts with label service after the sale. Show all posts
Showing posts with label service after the sale. Show all posts

Thursday, January 13, 2011

We're here for you!

In 2009, Robert and Martha Bell purchased a pre-owned diesel motorhome (98 Monaco Signature) from us in Quartzsite, Arizona. For those of you who don't know, when you purchase a vehicle at Paul Evert's RV, we assist in registering and titling the vehicle for you in your home state.

DeeAnn Holtham, a faithful employee for over 7 years, is our DMV/Title clerk. When the Bells visited their home DMV office to get a VIN inspection, they were given incorrect information resulting in an overpayment of $1,550 and a suspension of their registration! DeeAnn discovered this overcharged error, worked with the customer and the DMV office and was able to get the vehicle registered and the $1,550 fee refunded!

We'd like to say everything goes smoothly 100% of the time, but during the times it doesn't, we're here for you in every way we possibly can be!