Norcold Recalls Refrigerators

The Norcold, Inc. refrigerators listed below have been recalled.

It is important to implement this safety enhancement to prevent an unsafe elevation in the temperature of the cooling unit, should the unit fail in operation. This enhancement seeks to minimize the risk of injury or death due to fire.

Norcold Inc. has decided to recall certain 1200, 1201, 1210 and 1211 model gas/electric refrigerators with serial numbers from 315525 to 13088811, non consecutively. The refrigerator's model and serial number are located inside the fresh food compartment. These refrigerators may have cooling units with a cooling unit serial number between 700000 to 13085759. This is a new recall campaign to include all 1200, 1201, 1210 and 1211 models. If you are unsure of the model you have, or to make a service appointment, please call 1-800-959-6485.

**Even if your refrigerator was repaired as part of a previous recall, it is necessary to have it repaired again to minimize the risk of injury or death due to fire.

    If you have one of these refrigerator models, please use the following procedure:

1. Identify and write down the refrigerator model. If it is a Norcold 1200, 1201, 1210 or 1211 model, go to step 2.

2. Identify and write down the refrigerator serial number. If the serial number falls in the range of 315525 and 13088811, go to step 3.

3. Identify and write down the cooling unit serial number. If the serial number falls in the range of 700000 and 13085759, go to step 4.

4. Call your dealer immediately.

The installation of the High Temperature Sensor will be at no cost to you.

Owners of recalled refrigerators should NOT operate their refrigerator until it can be professionally repaired by your dealer or a Norcold authorized service center.

If you have one of the recalled refrigerators and you:

Currently reside in the RV, you should immediately:

1. Set the refrigerator controls to "OFF".
2. Unplug the refrigerator through the service vent on the outside of the vehicle.
3. Contact your dealer, a Norcold authorized service center or Norcold's Recall Center at 1-800-767-9101 as soon as possible to get assistance.

Do not currently reside in the RV, you should immediately:

1.      Set the refrigerator controls to "OFF"

2.      Unplug the refrigerator through the service vent on the outside of the vehicle.

3.      Disconnect from shore power.

4.      Contact your dealer, a Norcold authorized service center or Norcold's Recall Center at 

         1-800-767-9101 as soon as possible to get assistance.

Owners who have had the heater element replaced in one of these cooling units should call to get their refrigerator upgraded to current product configuration.

To make a service appointment, please call 1-800-959-6485.